Guests may cancel reservations within the free cancellation period stated at booking. After this period, cancellation fees may apply depending on room type and dates.
If a guest fails to arrive without prior notice, the reservation is considered a no-show and is non-refundable, unless otherwise specified in the booking terms.
Refunds for early departures are not guaranteed. Any requests will be reviewed on a case-by-case basis, depending on room availability and length of stay.
Bookings made under non-refundable rates, promotions, or special discounts are not eligible for refunds. Please check rate conditions before confirming your reservation.
Approved refunds will be processed within 7–14 business days to the original payment method. Timing may vary depending on the guest’s bank or provider.
Refund exceptions may be considered for unforeseen events such as medical emergencies or travel restrictions. Documentation may be required to process such requests.
For refund-related inquiries, guests can contact DovrInn reservations team directly by email or phone. Our staff will assist promptly with any concerns.
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